Terms of Service

Reservation

All reservation dates must be confirmed available by us - you will be contacted by us upon reservation to confirm selected dates of your reservation.
Cancellation policy
If cancellation is done with less than 48h notice, no deposit amount will be refunded.
Reservation deposit
Deposit of 25% of total amount will be necessary to confirm your reservation. You will be contacted by us with necessary payment details. 
Payment methods
We accept Paypal or bank transfer to our account.
Arrival time
Please state your arrival time upon your reservation in the Notes section of your reservation (check-in hours available below).
Room occupancy
All rooms are double rooms with the exception of Guincho apartment.
When adding an extra adult or child, please add the necessary extras (extra bed or crib). Pricing is available below.
Guincho Studio Apartment may accomodate up to 4 people.
Luxury and Superior rooms may accomodate up to 3 people.
Cabo da Roca Standard room may accomodate 2 adults plus a child under 2 years old (in a crib / cot).

House rules

Check-in 14:00 – 22:00
Check-out 09:30 – 12:00

If guests want to leave the hotel before 9:30 am, check-out should be done the day before
Reception is opened from 9h30 to 22h00
Supplements (garage parking, drinks, etc.) policy
Supplements are not calculated automatically in the total costs and will have to be paid upon check-out.
Payment
Please pay for the rest of your reservation upon arrival.
Breakfast (included)
From 9:30 to 10:30
If guests want to leave the hotel before 9:30 am, breakfast will not be available but we should provide a small meal 
Languages spoken
Portuguese, English and French
Smoking rules
Non-smoking rooms and throughout the house indoors.
Smoking is allowed in all outdoor areas.
Pets
Pets are allowed on request free of charge.

Princing and extras

Extra beds / children
One child under 2 years old stays free of charge in a child's cot/crib.
One child from 2 to 12 years old is charged EUR 15 per night in an extra bed.
Older children or adults are charged EUR 25 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Parking 
Free parking is possible on site (reservation is not needed).
Parking in the garage - 5€ a day (under reservation and vaccancy check)
Honesty bar
Drinks are available at the house (beer, wine, spiritual drinks) - just take what you want and write it down on our honesty bar notebook.
Drinks will be paid upon check-out.
Extra Services
Luggage storage room
Airport Transportation Service – additional cost (40 EUR)
Car Hire – additional cost to determine
Dry cleaning – additional Cost to determine
Ironing service – additional Cost to determine
Babysitting / Service for children – additional cost to determine